Privacy Policy
 

Effective Date: September 4, 2026
 

Flex Physical Therapy & Wellness, LLC (“Flex Physical Therapy & Wellness,” “Flex PT,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect through our website, how we use and protect that information, and the choices available to you.

Information We May Collect
 

When you visit or interact with our website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Information submitted through contact, appointment request, or inquiry forms

• Other information you choose to provide to us
   

Our website or third-party service providers may also automatically collect limited technical information, such as your browser type, device type, IP address, referring website, pages visited, and general website usage information.
 

Health Information
 

Please do not submit sensitive medical or health information through general website contact forms unless the form is specifically designed and identified for that purpose.
 

Certain information you provide to Flex Physical Therapy & Wellness in connection with receiving healthcare services may constitute Protected Health Information (“PHI”) and may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”).
 

Our use and disclosure of PHI is governed by our Notice of Privacy Practices, which is separate from this Website Privacy Policy.
 

Appointment Scheduling and Patient Portal

We may use third-party healthcare technology providers, including Jane EMR, to provide online appointment scheduling, patient intake, electronic medical records, billing, and other practice-management services.

When you use a third-party scheduling or patient portal service, information you provide may also be subject to that provider's privacy and security practices.
 

How We Use Your Information

Information collected through our website may be used to:

• Respond to questions or inquiries

• Contact you regarding an appointment request

• Schedule or manage appointments

• Provide information about our services

• Operate and improve our website

• Maintain website security

• Comply with applicable legal and regulatory requirements
   

We do not sell your personal or health information.
 

Email and Text Communications

If you provide your email address or telephone number, we may use that information to respond to your inquiry or communicate with you regarding appointments or services.
 

Email and standard text messaging may not always be completely secure. Please avoid sending sensitive medical information through unsecured email or text messages.
 

If we offer optional promotional or marketing communications, you may opt out of those communications at any time.
 

Cookies and Website Analytics

Our website may use cookies or similar technologies to help the website function properly and to understand how visitors use the site.

We may also use third-party website or analytics services that collect limited information about website activity. You may be able to control or disable cookies through your browser settings.
 

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including scheduling, mapping, social media, payment, or other services.

Flex Physical Therapy & Wellness is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.
 

Information Security

We take reasonable administrative, technical, and physical measures to protect personal information under our control. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
 

Children's Privacy

Our website is intended primarily for adults seeking information about our healthcare services. We do not knowingly collect personal information directly from children under 13 through the website without appropriate parental or legal guardian involvement.

Parents or legal guardians should submit information on behalf of minors when necessary.
 

Your Privacy Choices

You may contact us to ask questions about personal information you have submitted through our website or to request that certain website-submitted information be corrected or deleted, subject to applicable legal and record-retention requirements.

Requests involving medical records or Protected Health Information may be subject to different rights and requirements under HIPAA and our Notice of Privacy Practices.
 

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
 

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Flex Physical Therapy & Wellness, LLC
115 N Tamiami Trl Unit 8. Nokomis, Fl 34275
info@flexptandwellness.com
941-218-0158